Have a question, a bug report, or a feature request? We read every message. Whether you need help with your account, premium membership, refunds, or want to report a player, this page is the fastest way to reach us.
The site is operated personally by Ahmet Erdamar, Founder & Lead Developer of Voronoy.io. You can reach the team using the details below.
We normally respond within 24–48 hours on weekdays. For urgent account or payment issues, mention it in the subject line.
Yes. Include your in-game username, the match details if possible, and a short description of the issue. Bug reports with steps to reproduce are the most helpful.
Premium is a one-time purchase of 1, 5, or 10 years. It does not auto-renew. All purchases are non-refundable under our refund policy, except for exceptional cases such as duplicate accidental payments. Email us with your order details if you believe you qualify.
Use the "Forgot Password" link on the login screen. If that does not work, email us with the email address you registered with.
Yes. The game is free and browser-based — no downloads, no installs. Premium membership is optional and only removes ads and unlocks larger maps and matchmaking benefits. There is no pay-to-win advantage in core gameplay.
Voronoy.io runs in any modern HTML5 browser: Chrome, Firefox, Edge, Safari, and mobile browsers on iOS and Android. A stable internet connection is required for multiplayer matches.